FAQ
Questions? Weโve Got Cookie Answers.We donโt โshipโ cookies we deliver them ourselves, straight from our kitchen in Sliema to your door.
All online orders are baked fresh, then delivered according to the time slot you select on our website.
Delivery is always within 24-48 hours, depending on the chosen slot.
Once your order enters our schedule, youโll receive a confirmation message with the exact delivery timing.
Between 24 and 48 hours depending on your location. We currently deliver everywhere on the main island of Malta (no Gozo delivery yet, sorry Gฤงawdxin โค๏ธ one day!).
We deliver only in Malta (main island) for now. You can order on our website or pick up in-store. No international shipping (we knowโฆ heartbreaking), but weโre working on it.
Not yet! Ferries + cookies = not the safest combo.
But Gozo, we love you, and weโre thinking about a solution.
Absolutely! Choose Click & Collect at checkout and pick up your warm box directly at our shop in Sliema during opening hours. Fast, easy, and perfect if youโre already on the move.
Yes! Open Wolt or Bolt Food, type โWhat A Cookieโ, and boom cookies delivered to your door without moving an inch. Perfect for cookie emergencies, movie nights, hangovers, or โI deserve thisโ moments. ๐
We accept:
- Credit & debit cards
- Apple Pay
- Google Pay
- Revolut Pay
- Cash for in-store purchases
Between 120g and 140g each chunky, gooey, generous, but not heavy or greasy. Just the perfect โIโll take oneโฆ or fiveโ size.
For the perfect gooey center:
- Oven: 3โ5 minutes at 180ยฐC
- Microwave: 15โ20 seconds
If you like them almost raw in the middle, go for the microwave. If you want the crust crisp again, go for the oven.
Up to 3โ4 days at room temperature in an airtight box. Just reheat and enjoy they taste freshly baked again.
Not yet weโre perfecting recipes that donโt taste โvegan-but-sadโ or โGF-but-dryโ.
When we launch them, theyโll be as good as our classics or we wonโt sell them at all.
Every single cookie is:
- Homemade
- Baked in small batches
- Made with high-quality ingredients sourced from France, Italy, Belgium, Japan and Malta
- No preservatives, no shortcuts, no frozen dough shipped from somewhere else
Just real cookies, made fresh every day in Sliema.
Yes absolutely!
Birthdays, office events, team treats, weddings, baby showers, corporate giftingโฆ weโve done it all (and loved it!).
For personalised requests or custom boxes, head to our Contact page and send us the details we reply quickly.
For business orders, corporate events, or recurring office treats, visit our Professional / Catering page to get all the info and place your request.
Absolutely, you can choose the flavors you want directly on our website. Discount apply once you get a 3-PACK or a 6-PACK. You can either pick up your order in-store or get delivered.
Just message us Instagram, email, phone, whatever works. We always fix problems, replace items when needed, and make sure you never stay cookie-less. โบ๏ธ
Our cookies are handcrafted in a single kitchen where we use wheat, eggs, dairy, soy, and nuts (including hazelnuts, pistachios, walnuts, almonds).
That means we are not an allergen-free bakery, and cross-contact is always possible โ even on flavors that donโt contain nuts.
We list all allergens on each product page, so you always know exactly whatโs inside.
If you or someone youโre ordering for has a severe allergy, please be cautious and feel free to contact us before ordering. Weโre happy to help guide you.